7th October 2022

“Failed to connect to server (code: 1006)” Error in ATD and Solution

We prepared the McAfee Advanced Threat Defense (ATD) image and imported the image to the ATD server. Afterwards, we got the following error while trying to activate the image. We have explained below what needs to be done after doing research.

activating the image
activating the image

Failed to connect to server (code: 1006)
Failed to connect to server (code: 1006)
Server disconnected (code: 1015)
Server disconnected (code: 1015)

 

Solving the “Failed to connect to server (code: 1006)” error in ATD

The reason for the error when trying to activate the ATD image is seen as the proxy. It has been observed that a different error code appears when trying to activate after the proxy is turned off in the Firefox browser. It has been discovered that a certificate error appears when port 6080 is accessed from the address bar. After the privilege was granted to the certificate, the image was accessed when the activate button was clicked, and thus the problem was solved. ATD server must also access port 6080.

proxy
proxy

 

After the problem is solved, when we click the “Activate” button to activate the image, the image opens on a different page.

activating the image
activating the image

 

After clicking the “Save” button, the following information will appear. He mentions that the image will be ready in 5-10 minutes.

VM Creation
VM Creation

VM completed
VM completed

 

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