7th December 2022

Mcafee ePO Login Screen “The Local Event Parser service is not running” Error and Solution

You may encounter the error “The Local Event Parser service is not running” when logging into Mcafee ePO. This error says that the Event Parser service is not running. Usually, the cause of the error is due to network problems. To resolve this error, follow the steps below.

The Local Event Parser service is not running
The Local Event Parser service is not running

 

Resolving “The Local Event Parser service is not running” Error on Mcafee ePO Login Screen

To resolve the “The Local Event Parser service is not running” Error, open “Services” on the ePO server.

Services
Services

 

On the “Services” screen, select the “McAfee ePolicy Orchestrator 5.10.0 Event Parser” service. When you look at this service, you will see that it is not working.

McAfee ePolicy Orchestrator 5.10.0 Event Parser
McAfee ePolicy Orchestrator 5.10.0 Event Parser

 

Right-click on the “McAfee ePolicy Orchestrator 5.10.0 Event Parser” service and click the “Start” button to run the service.

Run the "McAfee ePolicy Orchestrator 5.10.0 Event Parser" service
Run the “McAfee ePolicy Orchestrator 5.10.0 Event Parser” service

 

You will see that the service is running as on the following screen.

Run the "McAfee ePolicy Orchestrator 5.10.0 Event Parser" service
Run the “McAfee ePolicy Orchestrator 5.10.0 Event Parser” service

 

Finally, you will see that the error has been fixed on the screen below.

Resolving "The Local Event Parser service is not running" Error
Resolving “The Local Event Parser service is not running” Error

 

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